Technical Support
Billing Support
Sign Up for Service
Technical Support
If you are experiencing technical issues with your fiber internet, please complete the below form and describe the issue in detail. We will get back to you as soon as possible.
We have a 30-Day service guarantee where there is no charge for any issue you may have from the date of your installation. After 30 days, any service issues due to Strada equipment or service remains free of charge. If the issue is due to non-Strada equipment or service, you may incur a service charge:
- During Business Hours (8:00am to 4:00pm): $75
- Outside of Business Hours (Mon-Fri 4:00pm-6:00pm; Saturday 12:00pm-6:00pm):$150 Service calls received outside of business hours or on holidays will be addressed the following business day.
Billing Support
Send us an email with your name, email, and number if you have questions with regards to your bill and we will get back to you as quick as we can.
**We will respond to service calls received after 8:00pm the following business day.**
Sign Up for Service
Fill out the form below and one of our qualified staff members will get in touch with you about starting service.
Message Us
Technical Support
Questions for Billing
Call Us
Keep in touch
Get Started with Strada
100% Fiber Optic Internet in your
home starting at $65.99
Your information is secure. We will NEVER share your details with anyone else.
Address
224 13th Street ~P.O. Box 298 Rapids City, IL 61278
Work hours
Mon-Fri: 9:00-4:00
Phone
309-496-3737
Our Leadership
James Bosman
Founder & CEO
Lisa Hernandez
Co-Founder & Chairman
Daniel Robertson
Co-Founder & Board Member
Una Lopez
Chief of Staff
Mike Doe
Head of Product
0
+
Amazing team members
Doing amazing job everyday
